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B2b Portfolio - Bendigo Bank Business Banking

Project Overview


B2b Digital Campaign include
 

  • Business Every Day Account & Term Deposit

  • Business Loans & Overdrafts

  • ​Equipment Finance

  • Business Credit Cards

  • Business Insurance

  • EFPOS Solution powered with Tyro

  • Farm Management Deposit (FMD)

Goals
 

  • Increase awareness and consideration of Bendigo Bank's Business Banking products among Small and Medium Businesses (SMBs).

  • Drive qualified leads and target account engagement across priority industries.

  • Support revenue growth through acquisition of new business banking customers.

  • Strengthen brand recall and market presence through always-on digital marketing campaigns.

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My Role: Digital Marketing Specialist
The Main Challenges from Business Banking Team


Served as in-house specialist and partnered closely with Business Banking Sales teams and Product Marketing Managers to develop and execute integrated digital marketing campaigns focused on acquiring high-quality leads, engaging target accounts, and supporting business growth objectives.

  • ​Increasing business banking consideration among SMB decision-makers in a highly competitive financial services market.

  • Identifying and engaging high-value target accounts with long and complex buying journeys.

  • Growing market share within targeted industries such as Healthcare, Agribusiness, Engineering etc.

  • Demonstrating marketing contribution to pipeline growth and revenue outcomes.

  • Balancing short-term lead generation objectives with long-term brand building initiatives.

Strategy: Account-Based Marketing (ABM) and Always-On Demand Generation


Developed targeted campaigns focused on high-value accounts and priority industries by:

  • Identifying ideal customer profiles (ICPs) and target accounts.

  • Delivering personalised messaging tailored to industry-specific pain points.

 

Built an integrated full-funnel strategy designed to increase awareness, consideration, and lead generation. focusing on

  • Educating prospects throughout the buying journey.

  • Building brand familiarity and trust.

  • Capturing demand through search and digital media channels.

  • Retargeting engaged audiences to improve conversion rates.

Unified Paid and Organic Search Strategy
Aligned SEO and SEM to maximise visibility across high-intent business banking searches and improve overall search performance and Budget spending efficiency (Marketing ROI)

Results

Brand Growth

  • Increased awareness and consideration through always-on digital presence among SMB decision-makers.

  • Demonstrated positive brand impact through Brand and Conversion Lift Studies on c

 

Business Growth

  • Increased engagement  and generated qualified leads from priority industries

  • Contributed to pipeline growth through coordinated sales and marketing initiatives.

 

Marketing Performance

  • Improved campaign efficiency through ongoing testing and optimisation.

  • Enhanced targeting precision using ABM methodologies.

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